1. What We Collect
a. Device and Technical Information
When you use Fresh Cleaner, we may automatically gather non-personal technical data that helps us maintain the app’s performance and security. This may include:

• Device type and model
• Operating system version
• Unique device identifiers (e.g., IMEI)
• IP and MAC addresses
• Installed app version
• Network type and status
• Crash reports and diagnostic logs

This information helps ensure that the app functions correctly across different devices and network conditions.

b. Information You Provide
If you actively engage with Fresh Cleaner — for example, by using feedback forms or interacting with file-cleaning features — we may collect:

• Media and files you choose to scan
• Feedback and support messages you send
• Any other user-generated content you voluntarily submit

This allows us to offer support, improve app behavior, and safeguard the platform from abuse.

c. Media Access Permissions
Some app features may request access to your camera or photo library in order to:

• Identify duplicate or unnecessary media
• Allow screenshots or image attachments in feedback

This access is optional and requested only with your consent. We do not upload or share your media content with third parties.

2. How Your Data Is Used
Information we collect is used to:

• Keep the app running smoothly and securely
• Notify you about app-related updates or changes
• Help our support team respond to your questions
• Personalize your experience within the app
• Identify and fix bugs, crashes, or performance issues
• Prevent fraud or unauthorized access
• Improve promotional or in-app advertising relevance

3. Data Sharing Practices
We do not sell or rent your personal data. In certain cases, we may share technical or transactional information with trusted service providers, such as:

• To process refund requests
• To analyze specific app behavior during support resolution

All shared data is handled securely and used strictly for operational or support purposes.

4. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in features, regulations, or internal policies. If significant changes are made, you will be notified within the app or via other appropriate means. We recommend reviewing this page periodically to stay informed.

5. Contact Us
If you have any questions or concerns about this Privacy Policy or the way your data is managed, please contact our support team: [email protected]